Welcome to NIXMATE — Your Expert in Luxurious Life Companions.
We are dedicated to redefining intimacy and craftsmanship, creating realistic touch, personalized design, and premium service for those who pursue the ultimate experience.
Based in Los Angeles, California, NIXMATE is an authorized distributor for leading global brands such as WM, JK, and JinSandoll, as well as the official manufacturer and global retailer of the nixmate® brand.
In partnership with world-class production facilities, we select top-quality TPE and silicone materials, combining ultra-soft skin texture, precision-engineered skeletons, and adjustable pose structures — so every companion not only looks real but also feels real.
The Three Core Strengths of NIXMATE:
1️⃣ Interactive Customization — From skin tone and body type to hairstyle, eye color, and accessories, everything is tailored by you.
2️⃣ Express & Discreet Delivery — Global shipping with local warehouses, discreet unmarked packaging for total privacy and peace of mind.
3️⃣ Lifetime Customer Care — Comprehensive after-sales service including maintenance, part replacement, and dedicated support.
At NIXMATE, we believe:
Every connection is a statement of your lifestyle.
Choosing NIXMATE means embracing a new chapter of exclusivity, elegance, and self-defined luxury.
Mission & Vision
Our mission is to give every individual a personal and authentic sense of companionship.
At NIXMATE, we believe technology and artistry can merge with emotion — transforming “companionship” from imagination into something warm and tangible.
Our vision is to become the most trusted global brand in premium custom companions.
Through continuous innovation and human-centered service, we strive to ensure that:
“Wherever you are, there’s always a NIXMATE that understands you.”
Brand Values
1️⃣ Realism — We pursue not only resemblance, but authentic texture, warmth, and soul.
2️⃣ Respect — Every choice and preference deserves to be acknowledged and valued.
3️⃣ Innovation — We constantly explore new materials and craftsmanship to bring your experience closer to reality.
4️⃣ Privacy — Safeguarding your privacy is our foundation and promise.
5️⃣ Companionship — Every NIXMATE user is not a buyer, but a creator of a meaningful lifestyle.
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Brand Story
NIXMATE was born from a simple yet profound idea:
“Companionship should not be a luxury fantasy — it should be a crafted, tangible happiness.”
Our founding team comes from diverse fields — product design, biomedical materials, and fine arts. We noticed that in today’s fast-paced world, loneliness and pressure have become invisible weights, while the human need for connection is often neglected.
NIXMATE seeks to bring emotional connection back to reality through the fusion of technology and art.
From the first prototype to our fully customized line, we’ve stayed true to our core values: authenticity, respect, freedom, and warmth.
Every NIXMATE is the result of artistic sculpture blended with precise engineering.
Every inspection before shipment is a promise of companionship quality.
NIXMATE is not just a product — it’s an expression of understanding and warmth.
Because when technology meets emotion, companionship becomes a new way of living.
FAQs
Our headquarters is located in Los Angeles, California, USA. We design, manufacture, and distribute globally in collaboration with trusted international partners.
We use high-quality TPE and silicone materials, designed to achieve an ultra-soft, realistic texture while ensuring durability and easy maintenance.
Absolutely. NIXMATE offers fully customizable options, including skin tone, body shape, hair style, eye color, and accessories. Your preferences define your unique companion.
We take privacy seriously. All shipments are discreetly packaged without any brand or product labels.
In the rare event of damage, please contact our customer service team within 48 hours with photos or videos of the issue. We will provide a replacement or repair solution as quickly as possible.
We provide a comprehensive care guide with every purchase, covering cleaning, storage, and maintenance steps to keep your companion in optimal condition.
Yes. NIXMATE offers lifetime customer support, including maintenance advice, spare parts replacement, and exclusive assistance for registered clients.
Due to the personalized nature of our products, returns are generally not accepted. However, if there is a manufacturing defect or shipping damage, we will provide a replacement or repair.
Yes. We carefully select materials to ensure safety, non-toxicity, and skin-friendliness. Always follow the care guide to maintain hygiene.
You can place an order directly on our website. Choose your preferred skin tone, body type, hair, eyes, and accessories, then submit the request. Our customer service team will assist you throughout the process.
Yes. NIXMATE offers a wide range of accessories, clothing, and replacement parts to complement your companion.
We provide replacement parts and accessories. Contact our support team for ordering and guidance.